‘RTA Dubai’ has been the award-winning app forthe last 3 years. This app is RTA’s flagship application forresidents and users in Dubai. It includes more than 40 mostfrequently used services and features designed to support roads andpublic transport users.
• Winner at the ‘World Government Summit’ for the Best GovernmentService via Mobile Phone worldwide in the ‘Transport &Infrastructure Sector.’
2015 & 2016 Awards
• ‘RTA Dubai’ App was voted as the “Best App” in the Sheikh HamdanAwards Program for Smart Government.
• ‘RTA Dubai’ App was voted as the “Best m-Government Award” within“Transportation & Infrastructure” category.
The app main services and features include as follows:
• The app supports the following languages: Arabic, English, Hindi& Russian.
• Supports wearable watch where user can begin their journey on thewatch and then ‘handoff’ the service for payments.
• Registration for new users and login for those having an RTAaccount, along with the ability to discuss with RTA Agents via LiveChat features, report feedback or technical problem.
• Personalized dashboard, which provides users with a panoramicview of their profile along with links to important emergencynumbers, government services and weather condition for safedriving.
• Parking services for guests and logged in users to pay forparking and remember their parked location as well as findingparking locations in Dubai.
• ‘Violations’ inquiry and payment using the DSG paymentgateway.
• nol balance inquiry, top up and view your past transactions aswell as Trip history.
• Salik balance inquiry and top up using the recharge cards.
• Guest users can book a Taxi via the Taxi booking number, wherelogged in users can order a Taxi using the app bookingservice.
• Practice theory test, which familiarizes the drivers on the DubaiRTA Theory test.
• Find and navigate to RTA Customer Happiness Centers usingmaps.
• Points of interest featuring hundreds of locations across variouscategories.
• Important information regarding RTA services for People ofDetermination.
• Key information about RTA along with its directory of services,locations and FAQs.
• Green points calculator for guest users and user’s green pointsfor logged in users, which translates into savings in time, carbondioxide emissions and costs by utilizing publictransportation.
• Madinati service where users can report any violations or defectsin roads or transportation services from RTA.
• ‘Innovation Corner’ that features key articles and videos oninnovation to read and share.
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